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Shipping & Returns



Shipping Delivery

Standard: Order Placed By 6 PM (ET)

Sunday: 3-8 Business Days
Monday: 3-8 Business Days
Tuesday: 3-8 Business Days
Wednesday: 3-8 Business Days
Thursday: 3-8 Business Days
Friday: 3-8 Business Days
Saturday: 3-8 Business Days

Rush: Order Placed By 6 PM (ET)

Sunday: Thursday
Monday: Thursday
Tuesday: Friday
Wednesday: Monday
Thursday: Tuesday
Friday: Wednesday
Saturday: Thursday


Next Business Day: Order Placed By 6 PM (ET)

Sunday: Tuesday
Monday: Tuesday
Tuesday: Wednesday
Wednesday: Thursday
Thursday: Friday
Friday: Monday
Saturday: Tuesday


Saturday: Order Placed By 6 PM (ET)

Sunday: Saturday
Monday: Saturday
Tuesday: Saturday
Wednesday: Saturday
Thursday: Saturday
Friday: Saturday
Saturday: Following Saturday


ShopRunner: Order Placed By 6 PM (ET)

Sunday: Thursday
Monday: Thursday
Tuesday: Friday
Wednesday: Monday
Thursday: Tuesday
Friday: Wednesday
Saturday: Thursday


For vendor-shipped, perishable and personalized items, please click on the Shipping Timeline link on the product description page.

*Standard, Rush, Overnight, Next Business Day, Saturday and ShopRunner 2 Day FREE, Delivery packages are sent via FedEx. When shipping to a PO Box, APO/FPO or US Territory, packages are sent via US Postal Service Priority Mail. Shipments to Alaska, Hawaii, U.S. Territories and APO/FPO addresses will take additional time.

*Standard, Rush, Overnight, Next Business Day and Saturday Delivery packages are sent via FedEx. When shipping to a PO Box, APO/FPO or US Territory, packages are sent via US Postal Service Priority Mail. Shipments to Alaska, Hawaii, U.S. Territories and APO/FPO addresses will take additional time.

*Orders containing Fur Salon products will require a signature from someone at least 21 years old (with government-issued photo identification) at the delivery address.

Returns & Exchanges

At Saks Fifth Avenue, we want you to be pleased with your purchase. If for any reason you are not completely satisfied, you may exchange, replace, or credit your purchase when it is presented in saleable condition. Simply follow the guidelines below.

Full-priced merchandise, with the exception of furs, watches and jewelry, presented after 30 days will be credited based on the current selling price. Returns of furs, watches and jewelry items will not be accepted after 30 days.
Requests for adjustments will be honored if the merchandise was purchased at full price and if it is marked down within 7 days of purchase.
Unfortunately, we cannot exchange, replace or credit gourmet, monogrammed or personalized items.
We recognize that returns are important to our customers. To ensure a positive shopping experience for all our customers, if we identify through electronic analysis an unreasonable return pattern, we may restrict or refuse future transactions from such customers at Saks Fifth Avenue or at saks.com.

Should you wish to return merchandise, please do so using either of these two options:

In-Store: Present the merchandise to an associate at your area Saks Fifth Avenue with the original receipt or gift receipt.

By Mail: Enclose the completed return form with your shipment. For future reference, retain the top portion of the Shipping Summary packing list.

Affix the pre-paid United States Postal Service Return Label to the outside of the package and send via U.S. Mail (we provide insurance); the return postage charge indicated to the left of the label will be deducted from your refund.

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